TRAINING & WORKSHOPS: LEAN THINKING
Value Stream Mapping for the Lean
Office (1 day)
Description:
Not every process lends itself to standard methods of
Value Stream Mapping. Some
non-manufacturing business processes are ill-suited
to commonly accepted methods
that are widely used today for shop floor processes.
This workshop acquaints participants to an alternative
method of mapping that is well-suited to sales, administration,
engineering, and support processes of the business.
”The Swim Lane Technique” is entirely consistent
with Lean Thinking, and has proven to be simple and
effective with those who have used it.
| Outline: |
- Lean Thinking fundamentals
- Basic characteristics
of manufacturing and non-manufacturing processes
An overview of Value Stream Mapping
- Swim Lane Mapping
step-by-step
- Example applications
of Swim Lane Mapping
|
Target Audience and Outcomes:
No prior exposure to Lean Thinking is necessary for
this workshop, although prior experience with Value
Stream Mapping and business process improvement is helpful
to establish context. This workshop is appropriate for
team leaders or members of improvement teams who will
focus on administrative processes of the business. It
is appropriate for employees of all levels, from senior
leader to shop floor employee. At the conclusion of
this event, participants will be able to map simple
manufacturing value streams without support.
Notes:
Participants receive a three-ring binder with all presentation
slides. Visual examples and a hands-on exercise are
included.
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